An Acceptance Model for Useful and Fun Information Systems

Investigating the factors associated with user acceptance of new software systems has been an important research stream in the field of information systems for many years. The technology acceptance model has long been used to examine the acceptance of utilitarian systems. Recently, it has been used to examine recreational or pleasure-oriented systems. Many examples exist of software that, depending on the context of use, can be used for productive and pleasurable interaction. This paper examines the determinants of use of one such “dual” system. A survey of users of a dual system was conducted. Results show that perceived usefulness is more important in determining intention to use than perceived enjoyment, and that perceived ease of use has no direct impact on intention, but still has a strong indirect effect.